Terrell Electric / HomeCare Membership
A little each month.
More value when you need us.
Choose a home electrical membership starting at $5 per month. Receive savings on eligible repair labor, normal business-hour labor rates when service is performed after hours, and scheduled maintenance benefits with our higher-tier plans.
Normal business-hour labor rates. Even on evenings, weekends, and holidays.
Once your 30-day eligibility period is complete, no overtime or after-hours labor-rate multiplier applies to member service. Your plan’s eligible repair-labor discount applies to that standard rate.
Service and repairs are billed separately unless expressly included. Membership does not guarantee immediate response, 24/7 dispatch, or emergency availability. Recurring monthly billing continues until canceled.
Three straightforward choices
Choose the membership that fits your home.
One membership covers one named residential address. Every tier includes member labor savings and after-hours labor-rate protection after the eligibility period.
Essential
Member pricing without an included annual service visit.
$5 / month
$60 over 12 monthly payments.
- 5% off eligible repair labor.
- Normal business-hour labor rate regardless of service day or time, after 30 days.
- Smoke and carbon monoxide alarm maintenance reminders.
- Alarm servicing and electrical inspections available for separate purchase at applicable member pricing.
Renews monthly until canceled. No annual visit included.
HomeCare Plus
Add scheduled care for your home’s smoke and CO alarms.
$10 / month
$120 over 12 monthly payments.
- 7.5% off eligible repair labor.
- Normal business-hour labor rate regardless of service day or time, after 30 days.
- Smoke and carbon monoxide alarm maintenance reminders.
- One scheduled alarm-service visit after each 12 paid membership months.
- Servicing labor for up to six accessible smoke/CO alarms.
- Written alarm-service findings.
Renews monthly until canceled. Batteries, replacement alarms, repairs, and additional units cost extra.
Inspection + Alarm Care
HomeCare Premier
Our most complete membership for routine home electrical care.
$15 / month
$180 over 12 monthly payments.
- 10% off eligible repair labor.
- Normal business-hour labor rate regardless of service day or time, after 30 days.
- Smoke and carbon monoxide alarm maintenance reminders.
- One defined-scope electrical safety inspection after each 12 paid membership months.
- Servicing labor for up to ten accessible smoke/CO alarms during the same visit.
- Written findings and separately priced repair recommendations when needed.
Renews monthly until canceled. Inspection and alarm service are combined in one scheduled visit.
Discounts apply to eligible repair labor, not the entire invoice. Included annual visits require 12 paid membership months and are scheduled during normal business hours. Review the membership terms below before enrolling.
Compare at a glance
Clear benefits. No guessing.
| Membership benefit | Essential | HomeCare Plus | HomeCare Premier |
|---|---|---|---|
| Monthly price | $5 | $10 | $15 |
| Eligible repair-labor discount | 5% | 7.5% | 10% |
| No after-hours labor-rate multiplier after 30 days | Included | Included | Included |
| Alarm maintenance reminders | Included | Included | Included |
| Alarm service after each 12 paid months | Separately purchased | Up to 6 accessible alarms | Up to 10 accessible alarms |
| Defined-scope electrical safety inspection | Separately purchased | Separately purchased | Included after each 12 paid months, combined with alarm service |
| Batteries, replacement devices, and repairs | Additional charge | Additional charge | Additional charge |
Know what is included
Practical maintenance, clearly defined.
Smoke & CO Alarm Service
Included with Plus and Premier after the required paid membership period.
- Identify accessible household smoke and carbon monoxide alarms.
- Check visible condition and available manufacture/end-of-life information.
- Clean accessible exterior surfaces as permitted by the manufacturer.
- Perform applicable manufacturer-prescribed user testing.
- Replace user-replaceable batteries with customer-approved materials billed separately.
- Document failed, expired, inaccessible, or missing units requiring follow-up.
The unit limit counts each physical alarm once, including combination smoke/CO alarms. Sealed batteries are not replaced. New alarms, rewiring, monitored systems, specialized testing, and corrective work are not included. Routine homeowner testing remains necessary between visits.
Home Electrical Safety Inspection
Included with Premier after each 12 paid membership months, during the combined annual visit.
- Noninvasive visual review of accessible panel and service-equipment exterior conditions.
- Review accessible switches, receptacles, covers, and visible wiring conditions.
- Look for visible damage, overheating, and apparent electrical concerns.
- Review accessible kitchen, bathroom, garage, and exterior electrical conditions.
- Test accessible user-operated protective devices where safe and appropriate.
- Provide written findings and recommendations.
This is a visual maintenance inspection, not a municipal inspection or certification that all wiring meets code. It excludes concealed wiring, destructive investigation, panel-cover removal, energized internal testing, unlimited troubleshooting, and repairs. Additional evaluation is quoted separately.
Membership questions
Before you join.
Does membership include free electrical repairs?
No. Repairs are billed separately. Your membership provides the stated discount on eligible repair labor, after-hours labor-rate protection after 30 days, and the scheduled maintenance benefits included in your tier.
How does the evening and weekend rate benefit work?
After 30 days of active, paid membership, service labor is billed using our then-current normal business-hour rate, regardless of the day or time service is performed. Your eligible repair-labor discount applies to that rate. Service availability and any applicable minimum or travel charge are confirmed before dispatch.
Does the plan guarantee immediate emergency service?
No. Service is subject to technician availability, location, weather, access, and safe working conditions. Membership is not a 24/7 emergency-response guarantee. For fire, smoke, a sounding CO alarm, or another immediate life-safety emergency, leave the affected area and call 911.
When can I schedule an included annual visit?
Plus and Premier members become eligible for their first included visit after 12 paid membership months. One additional visit becomes available after each subsequent 12 paid months. Visits occur during normal business hours, subject to scheduling.
Are batteries and replacement alarms included?
No. Included alarm service covers the stated servicing labor and unit count. Batteries, replacement alarms, additional units, specialized access, wiring changes, and repairs require separate approval and payment.
What does the repair discount apply to?
The discount applies to eligible repair labor billed separately from membership. It does not apply to membership fees, materials, equipment, permits, utility charges, subcontracted work, travel charges, minimum service charges, or previously contracted projects. Discounts do not combine with other offers.
Can I cancel my membership?
Yes. Request cancellation by emailing tim@terrellelectric.com before your next renewal. Cancellation stops future renewals, and benefits continue through the paid billing period. There is no cancellation fee. Paid monthly fees are not refunded except where required by law.
Does one membership cover multiple properties?
No. Each membership covers one named residential address accepted by Terrell Electric within its service area. Rental portfolios, commercial properties, and additional residences require separate arrangements.
Important membership terms
A clear agreement from the start.
- Membership prices are $5, $10, or $15 per month according to the selected plan, plus any applicable tax. Billing repeats monthly until canceled. The checkout page displays the initial charge and renewal schedule before purchase.
- Membership covers one accepted residential address. Confirm service-area eligibility before enrolling.
- Eligible repair-labor discounts begin after enrollment and successful payment. After-hours labor-rate protection begins after 30 days of continuous paid membership. Benefits are not applied retroactively to existing calls or previously accepted work.
- No overtime or after-hours labor-rate multiplier applies once eligible. Any applicable minimum service or travel charge is disclosed before dispatch. Materials, equipment, and other excluded charges remain separately payable.
- Included annual visits are available only with Plus and Premier after each 12 paid membership months. Premier’s alarm service and electrical inspection occur during one combined visit.
- An earned visit must be requested within the following 12 months while membership remains active. Unused visits do not accumulate, transfer, or have cash value. Canceled memberships lose unused visit eligibility when the paid membership period ends.
- Tier changes, interrupted payments, and reinstatements require confirmation of applicable waiting periods and annual-visit eligibility before additional benefits are used.
- Included service requires safe, unobstructed access using ordinary residential access methods. Specialized lift access, hazardous conditions, repairs, new installations, monitored alarm systems, and work outside the published scope require a separate estimate.
- Membership is a maintenance and discount program, not insurance, an equipment-replacement warranty, a guarantee against electrical failures, or a certification of the entire property’s safety.
- Terrell Electric confirms scope and pricing before separately billable work. Membership does not authorize repairs without customer approval.
Questions about eligibility, accessibility, or an existing electrical concern? Contact tim@terrellelectric.com before purchasing.
Choose your HomeCare membership.
Start with member labor savings, or add scheduled alarm care and a home electrical safety inspection. Plans start at $5 per month.